Privacy Policy

Effective date: 24/09/2026

Last updated: 24/09/2026

Meekness Catering Services (“Meekness,” “we,” “our” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting https://meeknesscs.com, placing an order, requesting a catering quotation or communicating with us.

This Privacy Policy explains what information we collect, how we use it and the choices available to you.

1. Information We Collect

Depending on how you use our website and services, we may collect:

Your name, email address, telephone number and delivery or event address.
Information about your event, including the date, location, number of guests, menu preferences and budget.
Order information, including products, quantities, delivery instructions and transaction details.
Account information if you create a customer account.
Messages, reviews, enquiries and other information you send to us.
Technical information such as your IP address, browser type, device type, pages visited and cookie data.

Please do not send us sensitive personal information unless it is necessary for your order or event. Dietary requirements and food-allergy information should only be provided where relevant to the catering service requested.

2. How We Use Your Information

We may use your information to:

Respond to enquiries and prepare catering quotations.
Confirm, manage and deliver catering bookings.
Process orders for Shito, hot sauces, spices and other products.
Arrange payment, collection or delivery.
Create and manage customer accounts.
Communicate important information about your booking or order.
Provide customer support and resolve complaints.
Improve our website, products and services.
Prevent fraud, misuse and security incidents.
Maintain business, tax and transaction records.
Send promotional messages where you have consented or where otherwise permitted by law.

You may unsubscribe from promotional emails or messages at any time.

3. Payments

Payments may be processed by banks, mobile-money operators or third-party payment providers. Meekness may receive confirmation of your payment and limited transaction information, but we do not normally receive or store your complete payment-card details.

Payment providers process information under their own privacy policies and security procedures.

4. Cookies and Website Technology

Our website may use cookies and similar technologies to:

Keep the website functioning properly.
Remember shopping-cart or account preferences.
Understand how visitors use the website.
Improve performance and security.
Measure marketing effectiveness.

You can control cookies through your browser settings. Disabling essential cookies may prevent certain website features, including the shopping cart or customer account, from working correctly.

5. Sharing Your Information

We may share relevant information with trusted service providers that help us operate our business, including:

Payment processors and financial institutions.
Delivery and transport providers.
Website hosting, email and technical-support providers.
Professional advisers, accountants or auditors.
Government authorities or regulators when required by law.

We only provide the information reasonably necessary for those providers to perform their services. We do not sell or rent your personal information.

6. Information Retention

We retain personal information only for as long as it is reasonably required to provide our services, maintain transaction and tax records, resolve disputes and meet legal obligations.

When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it.

7. Information Security

We use reasonable administrative, organisational and technical safeguards to protect personal information against unauthorised access, loss, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and informing us if you believe your account has been accessed without permission.

8. Your Rights

Subject to applicable Ghanaian law, you may have the right to:

Ask whether we hold personal information about you.
Request access to your personal information.
Ask us to correct inaccurate or incomplete information.
Object to certain uses of your information.
Withdraw consent where processing is based on consent.
Request the deletion or restriction of information where legally applicable.
Opt out of direct marketing.

We may need to verify your identity before completing a request. Some information may need to be retained where required for legal, accounting, contractual or fraud-prevention purposes.

To submit a request, contact us using the details below.

9. Children’s Privacy

Our website and commercial services are not directed at children who are independently placing orders. A parent or legal guardian should provide any information required for catering a child’s celebration.

10. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of those third parties. Please review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy when our services, website or legal obligations change. The revised version will be published on this page with an updated revision date.

12. Contact Us

For questions, privacy requests or complaints, contact:

Meekness Catering Services

Address: Kofi Annan Avenue, 4th St E, Accra

Email: meeknesscs@gmail.com

Telephone/WhatsApp: 024 336 4643

Website: https://meeknesscs.com

You may also contact Ghana’s Data Protection Commission if you believe your personal information has not been handled in accordance with applicable law.